FAQ

Title: Frequently Asked Questions

Orders & Returns

What is your return policy? We stand behind every order. If something arrives damaged or incorrect, contact us and we'll make it right — reprints and replacements are handled promptly.

What if my order arrives damaged? Contact us with a photo and we'll take care of it. No lengthy process — just reach out and we'll sort it.

Is my payment secure? Completely. All transactions run through Shopify's encrypted checkout — your information is never stored or shared.

Printing & Quality

Are your prints fade-resistant? Every print uses archival-grade, UV-resistant inks tested to stay vibrant for up to 100 years under normal indoor conditions.

Where are your prints made? Printed and fulfilled in the US, Canada, and Europe — sourced close to you to minimize transit time.

How long does shipping take? Most orders ship within 3–5 business days and arrive within 7–12 business days depending on your location.

Sizing & Fit

How do I choose the right size for my wall? Measure your wall space and use painter's tape to mock up the dimensions before ordering — it's the most reliable way to visualize scale in your room.

Are the dimensions listed the full size including frame? Canvas dimensions reflect the printed surface. Framed canvas dimensions include the frame. Check the product details for specifics on each format.

Do multi-panel sets require specific wall spacing? We recommend 1.5–2 inches between panels for a clean gallery look, though spacing is entirely a matter of personal preference.

Multi-Panel Sets & Bundles

Can I buy individual panels from a bundle separately? Individual panels are available separately at regular pricing. Bundle pricing applies to the complete set only — bundles offer the best per-panel value.

Can I get a discount if I buy the remaining panels later? Bundle pricing is reserved for complete sets purchased together. Individual panels purchased separately are available at standard store pricing.