Shipping policy
Shipping Policy
Last updated: August 4, 2026
Made-to-Order Processing
All MB Canvas artwork and display-system products are made to order.
Please allow approximately 2–5 business days for production and fulfillment before shipment. Complex or multi-piece orders may require additional processing time.
Estimated Shipping Times
After fulfillment, estimated delivery times within the United States are:
Standard shipping: approximately 5–8 business days
Express shipping: approximately 1–3 business days, when available at checkout
Shipping and delivery estimates are not guarantees. Delays may occur because of carrier disruptions, severe weather, product availability, peak demand, delivery exceptions, or other circumstances outside our control.
Shipping Carriers
Orders may be shipped through USPS, UPS, FedEx, DHL, or another available carrier, depending on the product, destination, package size, and selected shipping method.
An order containing multiple products may arrive in separate packages.
Tracking
Tracking information will be sent to the email address provided during checkout after a shipment has been prepared and the carrier has generated tracking details.
Tracking information may take additional time to update after the shipping label is created.
Damaged, Missing, or Lost Shipments
Please inspect your order promptly after delivery.
If an item arrives damaged, is materially defective, or appears to have been lost in transit, contact us as soon as possible and no later than 7 days after delivery or the expected delivery date.
Include:
- Your order number
- A description of the issue
- Photographs of the product and packaging when reporting damage
We will review the issue and, where appropriate, arrange a replacement or refund in accordance with our Return and Refund Policy.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Contact us immediately if an address correction is needed. We cannot guarantee that an address can be changed after an order enters production or fulfillment. Additional shipping or replacement charges may apply when an order is returned, delayed, or lost because incorrect or incomplete information was provided.
United States Shipping
MB Canvas currently ships only to addresses within the United States.
Contact
For shipping questions, contact: